excellent staff support and clean rooms, but be cautious of noise

Helpful staff, clean room, comfy bed.

Reception staff arranged an additional towel daily.

Comfortable, Comfortable, Comfortable

I loved my spacious King Room—it was immaculate and perfect for unwinding after a day of exploring! The staff was incredibly attentive, especially the lovely Nicole at the front desk, who made me feel right at home. Plus, the breakfast buffet was a delightful way to start my mornings with a variety of hearty options!

Would recommend ❤️❤️

The hotel was conveniently located, allowing us to easily access these family-friendly attractions.

My kids wished there were more variety in breakfast options.

the staff were genuinely nice and attentive during my stay. this place exceeded my expectations with a clean, comfortable room. my previous visit left me unimpressed, but this time it felt like a breath of fresh air.

breakfast options were limited.

Comfortable bed, but elevators were small and one was out of order.

During my stay at Best Western Plus Chicago Hillside, I appreciated the clean and comfortable room, which had a cozy corner desk perfect for planning my daily adventures. The staff were friendly and attentive, making sure I felt welcomed throughout my visit.

Breakfast options were limited.

I truly appreciated the kindness of the staff at Best Western Plus Chicago Hillside. They were attentive and provided excellent service, ensuring I felt comfortable and welcomed throughout my stay. The clean and accessible rooms were also a plus.

Improve breakfast options for varying dietary needs.

would come again

The room had air conditioning, cable channels, and a microwave. Bathroom had a shower and fresh towels. Nice fitness center for workouts. Great location near shops and restaurants. Staff were super nice and helpful. Breakfast was a good buffet with delicious options like bacon and waffles.

The hotel is conveniently off the highway with friendly staff. Rooms are fairly clean and equipped with a fridge and microwave, making it functional. However, the old carpeting was a downside, and the noise from the highway was noticeable at times. Would stay again for the price!

comfortable stay but cleanliness needs attention

The room was spacious and comfortable, making for a relaxing stay. I enjoyed the nice city view, which added a pleasant touch to the atmosphere. The staff seemed genuinely committed to providing good service throughout my visit.

The hallways were not as clean as I hoped, which affected my overall impression.

My family had a mixed experience. The rooms were clean and gave us a comfy sleep, while the responsive housekeeping kept us supplied with fresh towels. However, the rude behavior from one receptionist left a bad taste in our mouths.